We will review this policy regularly, and we may update it from time to time.
The types of personal information we collect and hold
We collect personal information about our users in order provide our products, services, and customer support. Our products, services, and customer support are provided through many platforms including but not limited to: websites, phone apps, email, and telephone. The specific platform and product, service, or support you interact with may affect the personal data we collect.
How we collect personal information Information that you specifically give us While you use our products and services you may be asked to provide certain types of personal information. This might happen through our website, applications, online chat systems, telephone, paper forms, or in-person meetings. We will give you a Collection Notice at the time, to explain how we will use the personal information we are asking for. The notice may be written or verbal.
Users have the ability to invite non-users to our platform by providing contact details such as email address. In these situations, the information will be collected and stored by us to contact the non-user and to prevent abuse of the invite systems. Your payment provider may transmit information about the payment that we may collect or process. In some situations, personal information of users may be collected from public sources. We may collect or process the following information: Basic Details - username, profile picture. Contact Details - email address, phone number. Location Details - Physical Address, billing address, timezone. Financial Information - payment account details (e.g. paypal email address and physical address), and wire transfer details. List of contacts - email provider address book. User Generated Content - user profile. Information we collect as you use our service We maintain records of the interactions we have with our users, including the products, services and customer support we have provided. This includes the interactions our users have with our platform such as when a user has viewed a page or clicked a button.
In order to deliver certain products or services we may passively collect your GPS coordinates, where available from your device. Most modern devices such as smartphones will display a permission request when our platform requests this data. When we are contacted we may collect personal information that is intrinsic to the communication. For example, if we are contacted via email, we will collect the email address used.
We may collect or process the following information: Metadata - IP address, computer and connection information, referring web page, standard web log information, language settings, timezone, etc. Device Information - device identifier, device type, device plugins, hardware capabilities, etc. Location - GPS position. Actions - pages viewed, buttons clicked, time spent viewing, search keywords, etc.